5G+全產(chǎn)品數(shù)智體驗新型服務(wù)質(zhì)量管理模式研究

打開文本圖片集

關(guān)鍵詞：5G技術(shù)；產(chǎn)品體驗評測平臺；高質(zhì)量；服務(wù)質(zhì)量；體驗優(yōu)化

doi：10.3969/J.ISSN.1672-7274.2025.04.001

中圖分類號：TN929.53 文獻標(biāo)志碼：B 文章編碼：1672-7274（2025）04-0001-03

Abstract： With the continuous development and application of 5G technology，improving the quality of product experience has become the focus of enterprises.This paper introduces a new evaluation platform -- 5G+ all-product digitally intelligent user experience evaluation platform.Guided by customer scenarios，this platform realizes the advantages of customization，digital intelligence and visualization by means of data-driven，AI enablement，agile iteration and closed-loop processinorder to provide useful ideas and reference for enterprises to improve the quality of product experience.

Keywords： 5G technology;user experience evaluation platform; high quality;servicequality; experience optimization

研究背景

以5G為代表的新一代信息通信技術(shù)創(chuàng)新活躍，加速與經(jīng)濟社會各領(lǐng)域深度融合，日益成為推動經(jīng)濟社會數(shù)字化、網(wǎng)絡(luò)化、智能化轉(zhuǎn)型升級的關(guān)鍵驅(qū)動力[1]。（剩余3312字）