數(shù)字化轉(zhuǎn)型中SIAM服務集成管理的理論研究與應用實踐

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中圖分類號：F270.7 文獻標志碼：A 文章編號：2095-2945（2025）19-0128-04

Abstract：Intheprocessofdigitaltransfomation，enterprisesarefacedwithcoordinationandintegrationproblemswhen adoptingmulti-vendorstrategySIAMmanagementsystemcameintobeing.SIAMhelpsenterprisesachieveeficientdigitalservice deliveryaceleratesigitaltrasforationadprovidesfectivesuosforterprses‘sevicemanagementinaultdor environmentbyintegratingserviceprovidersandothermeasures.Thispaperaimstoexplorehowtoachieveexpectedservice efectthroughserviceintegrationmanagementinmulti-vendorenvironmentbystudying SIAMmethodologyandcombiningwith enterprisespecific environment，customizing suitableservice integration model framework and implementation strategy.

Keywords：SIAM;multi-vendor;service integration;digital transformation;model framework

在數(shù)字化轉(zhuǎn)型的浪潮中，企業(yè)為了在各個細分市場中部署具有行業(yè)優(yōu)勢的產(chǎn)品和服務，通常會采用多供應商策略來優(yōu)化服務交付效率，以滿足其在不同業(yè)務領域的多樣化需求。（剩余4915字）