公立醫(yī)院門診患者互聯(lián)網(wǎng)醫(yī)療服務(wù)感知體驗(yàn)分析

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中圖分類號(hào)：R197 文獻(xiàn)標(biāo)識(shí)碼：A文章編號(hào)：1006-1959（2025）09-0059-05

Abstract：ObjectiveTaalyetheuseandpereiedexperienceofInteemedicalcarefoutpatientsinpublicospitals，andtoprovide strategicugetfopingilstedicaltdgitdicalxpeetsl 2022toFebraryontplngetodasuedtotainhawareusetsdrceiedexpereceof6titsin tertaryospitalinngitouguestioieredesiptiveaalysisRsultstpatitsartiipatedins younger and more educated.The awareness rate of Internet policy among outpatients was 5 4 . 6 4 % ，and the awareness rate of service was 4 8 . 9 3 % . The utilization rate of pre-diagnosis appointment and in-diagnosis examination appointment（ 8 8 . 9 3 % ）was the highest，and the utilization rate of medication guide and drug delivery，telemedicine and expert online consultation （6.79 % ）was the lowest.The perceived experience of accessibilityis atamediuleveltedepecfrielatieltpiedxpeofcqsiioisrentdal satifactioisanuperiddleevel.Cocusioeseletiodusefeetmdicalservicefooupatitsareotacedtet medicalservicstilldtfpodittsdicalsinfatiitdprovintt Weshouldadretoittedproeatintwarededicalxpirovidsoadliagosisdrt services，and consolidate patient information security.

Keywords：Outpatients; Internetmedical; Use;Perceptual experience

隨著醫(yī)學(xué)技術(shù)的發(fā)展和居民就醫(yī)需求的變化，“互聯(lián)網(wǎng) + 醫(yī)療健康”已經(jīng)成為了創(chuàng)新醫(yī)療服務(wù)模式、滿足醫(yī)療服務(wù)新需求的重要抓手。（剩余5967字）