特殊教育教師情緒勞動(dòng)策略對(duì)情感承諾的影響:情緒耗竭的中介作用和心理資本的調(diào)節(jié)作用

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[中圖分類號(hào)]G760;G 443[文獻(xiàn)標(biāo)志碼]A[文章編號(hào)]1005-0310(2025)04-0075-10
The Impact of Emotional Labor Strategies on Affective Commitment among Special Education Teachers : The Mediating Role of Emotional Exhaustion and the Moderating Role of Psychological Capital
ZHANG Xueer, FU Mingchen (School of Education Science,Nanjing Normal University,Nanjing 21OO24,China)
Abstract:To explore the internal mechanism of how emotional labor strategies affect affctive commitment among special education teachers,a questionnaire survey was conducted among 66O special education teachers using scales for emotional labor strategies,psychological capital,emotional exhaustion,and afective commitment.The findings revealed that:1)Surface acting negatively predicts afective commitment,while natural acting and deep acting positively predictaffctive commitment;2)Emotional exhaustion partially mediates the relationship between emotional labor strategiesand affctivecommitment;3)Psychological capital moderates the relationship between emotional labor strategies and emotional exhaustion,such that with an increase in special education teachers’ psychological capital,the effects of surface acting,natural acting,and deep acting on emotional exhaustion become more pronounced. This study sheds light on the underlying mechanisms of how emotional labor strategies influence afective commitment among special education teachers and offers important implications and guidance for enhancing their affective commitment.
Keywords:emotional labor strategies;emotional exhaustion;affctive commitment;psychological capital;special education teachers
0 引言
特殊教育目前已經(jīng)成為國(guó)家教育事業(yè)中不可或缺的一部分。(剩余14240字)