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醫(yī)療集團(tuán)全面質(zhì)量管理體系信息化建設(shè)與應(yīng)用

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中圖分類號:R197.323 文獻(xiàn)標(biāo)識碼:B

Constructionand Aplication of the Information System forTotal QualityManagement System iMedical Goup/JIN Weiwei,HUANG Xiaoran, YU Yalan, et al.//Chinese Health Quality Management,2025 ,32(4) :56-59

Abstract From the perspectives of total quality management and informatization,based on the PDCA cycle and the accreditation standards for tertiary hospitals,an information system has ben constructed,which supports both the total quality management system (P,D,A) and the check (C) system. This system covers five major functions: document management,meting management,indicator management,accreditation management,andquality improvement. Through practical application,it has achieved information一based quality control for totalqualitymanagement at both the hospitaland department levels,as wellas across the thre layers of "decision-making,control,and execution". This system closely combines daily management with periodic accreditation,and basic quality control with key quality control,enablingclosed一loopcontrolof quality management within the medical groupand enhancing the eficiencyof quality management.

Key words Total Quality Management; Informatization; PDCA; Hospital Accreditation;Medical Group First-author'saddress Zhengzhou Central Hospital Afiliated to Zhengzhou University, Zhengzhou, Henan, 450000,China

醫(yī)療質(zhì)量管理是推動醫(yī)院高質(zhì)量發(fā)展的核心競爭力。(剩余5960字)

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