程序化護理模式對體檢中心護理質量和滿意度的影響

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【摘要】目的：探討在我院體檢中心開展程序化護理模式對護理質量和滿意度的影響。方法：以我院體檢中心接待的200例健康體檢者為研究對象，隨機分為對照組與觀察組，各100例，分別給予常規(guī)體檢護理服務與程序化護理模式，對比兩組護理質量與滿意度。結果：對照組與觀察組護理服務失誤率分別為9.00%與1.00%，差異具有統(tǒng)計學意義（P

【關鍵詞】程序化護理模式；體檢中心；護理質量；滿意度

Effect of programmed nursing model on nursing quality and satisfaction in physical examination center

MENG Hongmei

Dezhou Hospital， Qilu Hospital， Shandong University， Dezhou， Shandong 253014， China

【Abstract】Objective：To explore the effect of programmed nursing model on nursing quality and satisfaction in physical examination center of our hospital.Methods：200 cases of healthy physical examinees received in physical examination center of our hospital were selected as the research objects，they were randomly divided into the control group and the observation group，with 100 cases in each group，they were given routine physical examination nursing service and programmed nursing mode，respectively，to compare the nursing quality and satisfaction of the two groups.Results：The error rates of nursing service in the control group and the observation group were 9.00% and 1.00%，respectively，and the difference was statistically significant （P

【Key？Words】Programmed nursing model； Medical examination center； Quality of nursing； Satisfaction degree

在社會和經(jīng)濟持續(xù)發(fā)展的影響下，人們的物質生活得到了極大程度上的滿足，精神生活也日益豐富多彩。（剩余4286字）